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Slack: the collaborative messaging that replaces internal email

Discover Slack, the messaging platform that centralises teamwork

Slack is a collaborative communication platform that replaces internal email with organised conversations connected to your work tools.

A question asked in the right channel gets answered in minutes, with the full history available to newcomers. A sales team gets an alert for every deal closed in the CRM, support sees urgent tickets come in, developers follow their deployments: Slack becomes the company's news feed.

Slack is built around four pillars:

Each one helps the right information reach the right people.

1. Channels: communication organised by topic

Every project, team or client gets its own dedicated conversation space.

  • Organise discussions by project, department or topic
  • Find any past decision with full-history search
  • Share files, links and code snippets as conversations unfold
  • Keep the noise down with threads and targeted notifications

2. Slack Connect: collaborate beyond your company

Work with clients, partners and vendors without leaving your workspace.

  • Create shared channels with external organisations
  • Replace long email chains with real-time conversations
  • Stay in control of access and shared data
  • Track each client project in a single channel, with full context

3. Huddles and clips: talk without scheduling a meeting

A voice conversation starts with one click, straight from a channel.

  • Start an audio or video huddle to unblock a topic on the spot
  • Share your screen to show rather than explain
  • Record audio or video clips colleagues can watch later
  • Cut scheduled meetings down to the bare minimum

4. Workflow Builder and integrations: automate the daily grind

Slack connects to thousands of applications and automates repetitive tasks.

  • Build no-code workflows: leave requests, onboarding, routine reports
  • Connect your CRM, project tools and calendar to follow everything in one place
  • Orchestrate advanced automations with Make or n8n
  • Get the alerts that matter: deal closed, critical ticket, failed payment

What about artificial intelligence?

With Slack's built-in AI, you get channel and thread summaries, daily recaps and a search feature that answers natural-language questions based on your workspace history.

Planning a Slack project? turnK connects your messaging to your CRM and automates your business alerts so information flows effortlessly. Take a look at our CRM integration services or contact us: our consultants reply within 48 hours.

Les questions les plus fréquentes

What is Slack?

Slack is a team communication platform that organises conversations into channels by project or topic. It centralises discussions, files and notifications from your business tools in a single workspace.

Who is Slack for?

Startups and large enterprises alike. Distributed or remote teams use it as their central coordination space, and companies collaborating with external clients or partners rely on Slack Connect.

What are Slack's main features?

Discussion channels, full-history search, audio and video huddles, Slack Connect for external collaboration, Workflow Builder for no-code automation, thousands of integrations and AI features that summarise conversations.

How much does Slack cost?

Slack offers a free plan with limited history, then subscriptions billed per active user per month depending on the feature level. Up-to-date pricing is available on the official Slack website.

How do you connect Slack to a CRM?

Most CRMs offer a native Slack integration for deal or ticket alerts. For more advanced scenarios, turnK builds custom automations with tools like Make or n8n, connected to your CRM.