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Frequently asked questions

How do I start a project with turnK?

Simply contact us for an initial conversation. We analyze your needs and your current system, then give you a clear recommendation and an action plan, with no commitment. We then scope the project together.

Is my data secure?

Security and compliance (GDPR) are at the heart of our projects: fine-grained access management, controlled hosting, and best practices for data backup and protection. You keep ownership and control of your data at every stage.

Do you provide maintenance and operations after the project?

Yes. Beyond deployment, we offer operations and application maintenance for your systems: monitoring, fixes, enhancements and support. You get a partner who runs your tools over the long term, without starting from scratch every time a new need arises.

How much does an engagement cost?

Every project is priced individually, based on scope, complexity and the level of support required (design, deployment, run). We provide a detailed quote after a free initial conversation that leads to a clear recommendation.

How long does a project take?

It depends on the scope: a few weeks for a CRM integration or a targeted automation, a few months for an ERP or a complete business application. We set a clear timeline and milestones from the scoping phase.

How does turnK differ from an agency, an IT provider or a consultancy?

We combine consulting, integration and operations: we don't just recommend or deliver, we run your systems over the long term. The goal is a system that actually works day to day, with a single point of contact from design to run.

Who are your services for?

We mainly work with SMEs and mid-sized companies that want to structure, modernize or automate their information systems, whatever their industry. Our projects range from CRM integration to building a data platform and complete business applications.

How does turnK work?

We start by scoping your needs and processes, then we design the architecture, deploy the solution and train your teams. We can then operate and evolve the system over the long term (run, maintenance, continuous improvement).

Do I own the code and the data?

Yes. You remain the owner of your data and of the developments built for you. We work in your environments and on your accounts, with no dependency on proprietary turnK software, so you keep control and autonomy over your system.