Home
>
Use cases
>
Focal France
Focal JMLab - French brand of high-fidelity audio systems. Simplifying automation. Regrouping of two tools distributed between France and Canada.

Focal France

Icône d'une malette
Audio solutions
Icône représentant une horloge
Created in 1979
Icône représentant un personne
230 employees

40 hours

savings on operational work time

÷ 2

The cost of tool licenses

Presentation of the project

Focal JMLab has been a French brand of high-fidelity audio systems since 1980. Based in La Talaudière, the company manufactures home audio speakers, car speakers, headsets and professional monitoring speakers.

Voir plus
Voir moins

Old Stack

New Stack

The solutions brought

  • Solution provided No. 1 : Centralization of requests from reseller networks concerning product after-sales service.
  • Solution provided No. 2 : Reduction of human errors associated with double entry of information.
  • Solution provided No. 3 : Streamlining North American and French customer service on a single platform.
  • Solution provided No. 4 : Streamlining processes and better internal communication.

Leur avis compte
pour nous

These customer cases
may be of interest to you

L'Observatoire Residence

Each year, the L'OBSERVATOIRE residence welcomes French and foreign students coming to Montpellier to follow their higher education.
Voir le projet
flèche blanche

The Place to Bed

The Place to bed - Creation of an e-commerce and affiliate platform.
Voir le projet
flèche blanche

Café Joyeux

Café Joyeux, a family of café-restaurants, needed a CRM adapted to their needs in order to simplify their internal processes. Thanks to Hubspot connected to Make and then to Prestashop, orders placed on the site are automated.
Voir le projet
flèche blanche

A project?
Make an appointment with our experts

Let's connect ! Schedule a meeting with our experts to explore new opportunities together.

Illustration d'un calendrier pour la prise de rendez-vous
Make an appointment
Merci pour votre message, votre demande a été envoyée !
Whoops ! Un incident s'est produit.