Focal France

Audio solutions

Founded in 1979

230 employees

40 h

saved in operational working time

÷2

tool licensing costs

project presentation

Focal JMlab has been a French high-fidelity audio systems brand since 1980. Based in La Talaudière, the company manufactures home loudspeakers, car audio speakers, headphones, and professional studio monitors.

Old stack

New stack

solutions provided

Solution 1: Centralized product after-sales service requests from dealer networks.
Solution 2: Reduced human errors caused by duplicate data entry.
Solution 3: Consolidated North American and French customer service operations on a single platform.
Solution 4: Streamlined processes and improved internal communication.