Zoho is a cloud software suite that gives you over 45 integrated applications to manage every aspect of your business. Whether it's for sales, marketing, customer service, finance, finance, messaging, or collaboration, Zoho has a solution that fits your needs.
In this blog post, we'll walk you through the main features and benefits of Zoho, as well as the various offerings that are available.
The main features of Zoho
Manage your customer relationship with Zoho CRM, a comprehensive and customizable tool that helps you track your leads, opportunities, and sales.
Create and send marketing campaigns with Zoho Campaigns, a tool that allows you to segment your audience, design engaging emails, and measure results.
Provide omnichannel customer service with Zoho Desk, a tool that allows you to centralize customer requests from different channels (email, phone, chat, social networks) and assign them to your agents.
Manage your accounting and billing with Zoho Books, a tool that allows you to track expenses and income, issue custom invoices and quotes, and manage taxes.
Collaborate with your remote team with Zoho Workplace, a suite of applications that allows you to communicate via email (Zoho Mail), chat (Zoho Cliq), voice (Zoho Voice), or video (Zoho Meeting), store and share your files (Zoho WorkDrive), and create documents online (Zoho Writer, Sheet, and Show).
Manage your projects and tasks with Zoho Projects or Zoho Sprints depending on whether you adopt a traditional or agile method. These tools allow you to plan your work, assign responsibilities to your team, and monitor the progress of the project.
Automate your business processes with Zoho Flow or Zoho Creator depending on whether you want to use ready-to-use integrations or create your own custom applications. These tools allow you to optimize your efficiency by connecting the various applications together.
Key benefits of Zoho
By choosing Zoho as a cloud tool to manage your business, you get the following benefits:
An all-in-one solution that covers all the essential needs of a modern business
An intuitive and easy to use interface
Advanced customization that adapts to your sector of activity and your size
