tools

Brevo: email, CRM and marketing automation in one platform

Discover Brevo, the all-in-one CRM and marketing platform

Brevo, formerly Sendinblue, is a platform that brings email marketing, automation, SMS and CRM together in a single interface.

An SMB sends its newsletters without a dedicated marketing team, an online store automates order confirmations and recovers abandoned carts, a startup builds welcome sequences for new sign-ups. All from the same tool, with the same contact database.

Brevo is built around four pillars:

Each one works on its own, but they deliver the most value together.

1. Email marketing: professional campaigns in a few clicks

Design and send polished newsletters without technical skills.

  • Build your emails with the drag-and-drop editor and customisable templates
  • Segment your contacts to send the right message to the right audience
  • Personalise subject lines and content using your contact data
  • Measure opens, clicks and conversions campaign by campaign

2. Marketing automation: scenarios that work for you

Trigger automatic messages based on how your contacts behave.

  • Welcome every new subscriber with an onboarding sequence
  • Recover abandoned carts from your store automatically
  • Re-engage inactive customers with targeted scenarios
  • Score your leads to prioritise sales follow-up

3. CRM and sales: your contacts and deals in one place

Track prospects and customers without switching tools.

  • Centralise contacts, exchanges and history in a single database
  • Follow your opportunities in a visual sales pipeline
  • Schedule reminders and tasks so no deal slips away
  • Link every sale back to the campaigns that generated it

4. Multichannel: SMS, WhatsApp, chat and transactional email

Go beyond email and reach customers on the channels they prefer.

  • Send SMS and WhatsApp messages for offers and notifications
  • Make your transactional emails reliable: order confirmations, shipping updates, invoices
  • Chat live with your website visitors using the built-in widget
  • Manage all these channels from the same contact base

Planning a Brevo project? turnK integrates the platform with your website, your CRM and your data for genuinely personalised campaigns. Take a look at our CRM integration services or contact us: our consultants reply within 48 hours.

Les questions les plus fréquentes

What is Brevo?

Brevo, formerly Sendinblue, is an all-in-one marketing and CRM platform. It combines email marketing, automation, SMS, chat and contact management in a single interface, all built on one shared contact database.

Who is Brevo for?

Brevo is aimed at small and medium businesses, online stores and startups that want to centralise their marketing without stacking up tools. It is simple enough to run professional campaigns without a dedicated marketing team.

What are Brevo's main features?

Email campaigns with a drag-and-drop editor, marketing automation (welcome sequences, abandoned cart recovery), a CRM with a sales pipeline, SMS and WhatsApp messaging, live chat and transactional email.

How much does Brevo cost?

Brevo offers a free tier and paid subscriptions priced mainly on the volume of emails sent rather than the number of stored contacts. Up-to-date pricing is available on the official website.

Is Brevo a good alternative to Mailchimp?

Yes, especially for European companies: Brevo is a French company, its billing is based on email volume rather than list size, and the platform includes a CRM and SMS. turnK helps you compare the options and migrate your data safely.