What is NetSuite? (Complete Guide + 2025 Reviews)

NetSuite Is a business management platform (ERP) entirely based on the Cloud, designed for businesses of all sizes, from SMEs to large international groups. Offered as software as a service (SaaS), this tool unifies all of an organization's key operations into a single system. Its core promise is to provide a 360-degree view of the business in real time, making it possible to streamline processes, improve decision-making, and support growth. In 2025, NetSuite, acquired by Oracle in 2016, became one of the world leaders in cloud ERP solutions.

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What is NetSuite for? (Use case)

NetSuite is used to centralize and automate all of a company's critical processes. Instead of using separate software for accounting, the customer relationship (CRM), inventory management and e-commerce, NetSuite integrates all these functions on a single platform. This eliminates redundant manual data entries and provides a single source of truth for all business information.

For a growing SME, NetSuite makes it possible to structure its operations and adapt to increasing volumes without changing the system. For a e-commerce business, it connects the online store directly to stocks, orders and accounting, ensuring smooth and real-time management. For international groups, the OneWorld module makes it easy to manage multiple subsidiaries, currencies and tax regulations from a single interface.

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Key features of NetSuite

The strength of NetSuite lies in its modular structure, which allows businesses to choose the features they need.

• Enterprise Resource Planning (ERP) : It's the core of NetSuite. It covers financial management, accounting, order management, purchasing, and production, providing complete visibility into operations.
• Customer relationship management (CRM) : This tool makes it possible to manage the entire customer life cycle, from lead generation to after-sales support, including sales force automation.
• Inventory and supply chain management : Optimize your stock levels, automate replenishment, and track goods from supplier to end customer for an efficient supply chain.
• SuiteCommerce for eCommerce : Create and manage engaging B2B and B2C online shopping experiences that are fully integrated with your inventory, orders, and customer data.
• Professional Services Automation (PSA) : Manage project planning, resource allocation, and time tracking for service businesses.
• Human Resources Management (HCM) : Centralize employee information, payroll management, and performance monitoring within the same platform.

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Advantages and limitations of NetSuite

✅ Benefits

• Unified and comprehensive solution : Having a single data source for finance, CRM, and operations reduces errors and improves overall visibility.
• Outstanding scalability : NetSuite supports business growth, allowing modules or users to be added as and when needed, without complex migration.
• Advanced customization : The platform is very flexible and can be configured to adapt to the specific business processes of many business sectors.
• Built for the international : With its OneWorld module, NetSuite is natively designed to manage multi-subsidiary, multi-currency and multi-country operations.

❌ Boundaries

• High cost : The cost of licensing and implementation can be a major obstacle for VSEs and SMEs with a limited budget.
• Complexity of implementation : Deploying NetSuite requires expertise and rigorous planning to ensure that the tool is properly configured according to business needs.
• Dependence on an Internet connection : Being a 100% cloud solution, a reliable Internet connection is essential to access the platform.

How much does NetSuite cost? (Prices 2025)

NetSuite pricing is not public. The cost is determined only on estimate because it depends on numerous factors specific to each business. It would therefore be impossible to present fixed price plans.

Your NetSuite subscription price is calculated based on the following:

• The edition of the chosen suite : NetSuite offers various editions (for example, Starter, Standard, Standard, Commerce, Financials First) that serve as the basis for your license.
• The number of users : The pricing model is based on the number of user licenses, with a distinction between full users and those with limited access (for example, to enter expense reports).
• The additional modules : The cost increases with each module you add (OneWorld, SuiteCommerce, advanced CRM, etc.).
• The cost of implementation : You should also plan for the one-time cost of implementation, which is billed separately by Oracle NetSuite or an integrating partner. This cost can vary from several tens to hundreds of thousands of euros depending on the complexity of the project.

Our opinion on NetSuite (Test & Recommendations)

Our analysis confirms that NetSuite is an extremely powerful and comprehensive ERP solution that deserves its reputation as a market leader. Its main asset is its ability to unify complex business processes within a single cloud database, offering unparalleled flexibility and scalability. Role-based dashboards that can be customized are particularly popular because they give each user instant access to key metrics that are relevant to them.

However, that power comes at a price. The tool is not suitable for very small businesses or freelancers due to its significant entry cost. Implementation requires a significant investment of time and resources.

We recommend NetSuite for fast-growing SMEs, ETIs and large companies looking for a robust solution to structure and internationalize their operations. If your business needs to standardize its processes with great granularity, NetSuite is a better choice compared to competitors like SAP, which may be more rigid.

Final grade: 4.5/5

Alternatives to NetSuite

• SAP Business One : A solid alternative for SMEs, often perceived as a direct competitor, particularly strong in the manufacturing and distribution sectors.
• Microsoft Dynamics 365 : A suite of ERP and CRM applications that integrates seamlessly into the Microsoft ecosystem, ideal for businesses that already use Microsoft products.
• Acumatica Cloud ERP : A flexible cloud ERP solution with a pricing model based on resources consumed rather than per user, which can be beneficial for businesses with many casual users.

Integrations available with NetSuite

NetSuite is designed to be at the center of your tech ecosystem. The platform offers multiple integration options thanks to its open APIs and the SuiteCloud platform. You can connect NetSuite to hundreds of third-party applications.

The most common integrations include connections with CRM platforms like Salesforce, e-commerce solutions like Shopify or Magento, and marketing tools like HubSpot. Integration platforms like Celigo or Dell Boomi are often used to facilitate complex data flows between NetSuite and other systems.

How do I get started with NetSuite? (Quick guide)

1. Define your needs : Precisely analyze your current processes and identify the modules and functionalities that are essential for your business.
2. Contact an expert : Contact a NetSuite integration partner or directly with Oracle to discuss your project and get a personalized quote.
3. Plan the implementation : Work with your partner to plan the phases of the project: design, data migration, configuration, user training, and production launch.
4. Train your teams : Ensure that your employees are properly trained to use the platform effectively and maximize return on investment.
5. Launch and optimize : After launch, monitor system usage and continue to optimize the system by adding new features or automations as your needs change.

For tailor-made support in integrating NetSuite into your project, do not hesitate to contact TurnK experts.